OFFICES AND FACILITIES
Both offices have rooms for focus groups equipped with one-way mirrors and quality audio-video recording equipment, with the ability to broadcast group discussions over the Internet.
The St. Petersburg office contains our call centre, which can conduct telephone interviews from 56 computerized workstations using CATI. The system’s software lets the CATI supervisors observe the work of any interviewer from their own workplace. Also, all interview recordings can be saved in electronic format on our server, for further survey quality control.